Refund Policy
Review the draft refund approach for OmiMobile prepaid service and digital activation products.
Draft only. Final terms must match the authorized reseller agreement and applicable non-waivable law.
Final-sale products
Delivered eSIM credentials, activated service and prepaid plans are expected to be final sale because they may be consumed immediately.
Compatibility
Customers should confirm device, unlock and coverage suitability before purchase.
No proration
Unused minutes, messages, data or service days are not expected to qualify for prorated refunds.